Q1
How long is your delivery time?
Delivery time depends on your specific order and package configuration. Under standard conditions, the production and delivery lead time is 15 to 25 days.
Q2
Can you manufacture racking according to customers' designs?
Yes. We possess extensive experience in customizing warehouse storage shelves and pallet rack solutions tailored strictly to client architectural and operational parameters.
Q3
What core advantages do you offer?
1. Professionalism: An experienced management team conducts stringent quality control over the entire production process.
2. Punctuality: Manufacturing schedules commence immediately upon order placement, ensuring on-time delivery across the whole lifecycle.
3. Integrity: Customer satisfaction and quality come first. We have established long-term cooperation with regular clients for over 15 years.
Q4
What payment terms do you support?
We accept T/T (Telegraphic Transfer) along with standard international commercial payment procedures.
Q5
What raw materials are utilized in your gravity racking systems?
We use high-grade structural steel paired with premium electrostatic powder spray coatings to guarantee long-term durability and heavy-duty load capacities.
Q6
How does the speed control and auto-sliding mechanism work?
Pallets move automatically along inclined roller lanes utilizing natural gravity. Integrated brake rollers regulate transit speed safely, preventing acceleration damage and ensuring safe pallet pickup.